These Terms & Conditions apply to the use of the GRWaterPark website (www.grwaterpark.com) and to quotations and orders for products supplied by General Inflatables ("we", "us", "the Seller"). By using this website or placing an order you agree to these terms. If a signed sales contract or Proforma Invoice ("PI") says something different, the contract or PI takes priority.
1. Use of the Website
Content on this website, including product photos, designs, drawings, videos and text, is owned by us or used with permission and is protected by copyright. You may view and print it for evaluating our products. You may not copy, republish or use it commercially without our written permission. You agree not to misuse the website, for example by sending spam, attempting unauthorised access or interfering with its operation.
2. Product Information and Prices
We try to keep product information accurate, but photos, colours, sizes and specifications are for reference and may differ slightly from the delivered product. Prices shown on the website or in a quotation are for reference and are confirmed only in a PI. Quotations are valid for the period stated on them.
3. Orders
An order is confirmed when both parties agree on a PI or sales contract and we receive the required deposit. The PI sets out the products, quantities, price, payment terms, trade terms (such as EXW, FOB, CIF or DDP), production time and delivery details.
4. Payment
Payment is made by bank transfer (T/T) or another method agreed in writing, in the amounts and at the times stated on the PI. Production starts after the deposit is received. The balance must be paid before shipment unless otherwise agreed. Bank charges on the buyer's side are paid by the buyer. Goods remain our property until paid in full.
5. Custom Designs and Intellectual Property
For custom products, the buyer is responsible for making sure that any logos, artwork, characters or trademarks it asks us to use are owned by the buyer or licensed for that use. We produce custom orders on an OEM basis and do not grant licences for third-party characters or brands. The buyer agrees to indemnify us against claims arising from artwork or designs supplied or requested by the buyer. Design drafts and drawings we create remain our intellectual property until the order is paid in full.
6. Changes and Cancellation
Changes to an order must be agreed in writing and may affect price and production time. Because most products are made to order, an order cannot be cancelled after production has started, and the deposit is not refundable after that point except where we fail to perform.
7. Shipping, Inspection and Claims
Shipping and risk transfer follow the agreed trade terms; see our Shipping & Delivery page. The buyer must inspect the goods on arrival and report any shortage, damage or defect in writing, with photos, within 7 days of receipt. Claims not reported within 7 days of receipt will not be accepted.
Failure of Buyer to give written notice of a claim within this inspection time period shall be deemed to be waiver of a claim for defective products, a waiver of the right to reject the goods, and conclusive proof that the product(s) were received by Buyer without defect(s).
8. Returns
All products are custom built to order. If a product is returned for any reason that is not our fault, a restocking fee of up to 50% may apply, in addition to freight in both directions. Any return must be approved by us in writing before goods are sent back. Defective products are handled under our Warranty & Return Policy.
9. Safe Use
Inflatable products must be installed, anchored, operated, supervised and maintained according to our instructions, the applicable safety standards (such as EN 14960 or ASTM F2374) and local laws. The buyer is responsible for any permits, inspections and insurance required where the products are used. See our Disclaimer.
10. Insurance
Buyer agrees to carry general liability insurance with coverage limits of no less than $1,000,000 in connection with Buyer's use or rental of any goods purchased from General Inflatables.
11. Limitation of Liability
To the extent permitted by law, we are not liable for indirect or consequential losses such as loss of profit, loss of business or rental income. Our total liability for any order is limited to the amount the buyer has paid for the products concerned. Nothing in these terms limits liability that cannot be limited by law.
12. Force Majeure
We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, epidemics, government actions, strikes, port congestion, shipping disruption or power shortages.
13. Governing Law and Disputes
These terms and any order are governed by the laws of the People's Republic of China. The parties will first try to resolve any dispute through friendly negotiation. If that fails, the dispute will be submitted to the competent people's court in Guangzhou, China, unless the sales contract specifies arbitration.
14. Changes to These Terms
We may update these terms from time to time. The version on this page at the time an order is confirmed applies to that order.
Kontakt
General Inflatables (operator of www.grwaterpark.com)
Choice Plaza, No.448 Guang Zhou Da Dao Nan, Guangzhou, China 510300
Email: [email protected]